What is Content Security Gateway (CSG)?
Content Security Gateway™ (CSG) from CP Secure is a real-time anti-malware appliance that stops spyware and viruses at the gateway, without stopping the Internet. CSG secures HTTP and HTTPS traffic through patent-pending Stream-Based Scanning™ technology, so customers can protect their confidential data, maintain organizational continuity, and reduce IT management costs. CSG also protects SMTP, POP3, IMAP, and FTP traffic.
Why do I need a Web security or gateway anti-spyware solution?
The malware attack vector is rapidly shifting from email to the Web. The widespread use of the Internet and the increasing number of security vulnerabilities in Web browsers and Web applications have contributed to this shift. While most enterprises have already fortified their networks against email-borne threats, the Web vector is usually left undefended against malware attacks.
The complex nature of malware threats (especially spyware) and the potential damage they can cause to enterprises highlight the need for a Web security solution that can stop them at the gateway – before they enter the network
What is Stream-Based Scanning™?
Stream-Based Scanning™ is a revolutionary technology that allows for deeper, more thorough scanning without impacting network throughput. The anti-malware engine scans streams of internet traffic, concurrently receiving, scanning, and outputting the traffic, to ensure that network performance is not degraded. The result is that internet traffic is scanned virtually in real-time – a performance advantage that is easily noticeable to the end-user.
Other gateway anti-virus and anti-spyware products use batch-based scanning technology, which commences scanning only after an entire file is received and starts outputting only after the entire file has been scanned. End-users often experience long delays or sometimes even timeouts while the file is transferred and scanned. When applied to the new malware threats in real-time web traffic, the traditional scanning approach introduces unacceptable levels of latency that bring enterprise web activities to a standstill. To defend the real-time web attack vector, high performance anti-malware scanning is no longer optional – it is absolutely required.
Whose scan engine do you use?
CSG uses two scan engines – our own scan engine and Kaspersky Lab's – to provide the most comprehensive and reliable protection against known and unknown malware. The CSG's dual scan engine architecture reassures customers that they are stopping the latest-breaking spyware and viruses. CP Secure's proprietary scan engine is one of only nine gateway scan engines certified by ICSA Labs to detect 100% of all currently active viruses and other malware. Kaspersky's scan engine is widely recognized in the industry, and confirmed by extensive third party tests, as having the highest detection rates for known and unknown spyware and viruses. The dual scan engines utilize the most complete signature library available, heuristic scanning, and false alarm detection, ensuring that both known and unknown malware are detected reliably.
How big is your signature library?
The CSG’s signature database includes more than 100,000 malware instances, including over 50,000 spyware instances. One of the most comprehensive in the security industry, this sizable database enables CSG to detect all known classes and sub-classes of malware. Spyware classes that it covers, for example, include:
- Keyloggers
- Root kits
- Browser hijacks
- Fraudulent dialers
- Trojan horses
- Backdoors
- Hacker tools
- Password tools
- Joke programs
- Adware
How often is your signature library updated?
CP Secure releases updates to the malware signature library on an hourly basis to ensure up-to-date protection against new threats and variants of old threats.
Are updates automated?
Yes, CSG automatically downloads and installs any available update that CP Secure may post to its Update Server. CSG can be configured to check the CP Secure Update Server for updates as frequently as every 15 minutes.
What are the system requirements?
None, CSG appliances are true appliances. No software installation or network reconfiguration is required in a typical deployment. Simply plug the appliance into your network, enable scanning options and it will immediately begin protecting your network from viruses, spyware, spam and other malware.
Which browsers are compatible with CSG?
Internet Explorer 5.0 and higher or Netscape 7.1 and higher (min. resolution 800 x 600).
What is your support system like? How do I obtain technical support if I run into a problem?
Responsive, 24/7 technical support is one the key differentiators that put CP Secure ahead of the competition. As a CP Secure customer, you can obtain support in two ways:
- Live phone support - Call our technical support hotline anytime and get answers on the spot from our knowledgeable support specialists. No forms to fill out, no automated answering systems, no running around.
- Virtual onsite support - A built-in support tunnel via Secure Sockets Layer (SSL) allows CP Secure support specialists to remotely and quickly troubleshoot CSG without having to go onsite. You get fast, responsive support for your technical issues without having to send in the appliance or call tech support.
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